Timely Claims Reporting: Why the First 24 Hours After an Injury Matter

November 10, 2021 • Missouri Employers Mutual

When employers  file a claim, knowing exactly what they need to submit can be a challenge. The best way to ensure an employer and employee get the best care and right resources is by timely claims reporting.

Watch below as Terri Sweeten, MEM’s Claims Field Service Manager, discusses the benefits of reporting a claim within 24 hours after an injury.

Report it before you forget it

Capturing information soon after an incident ensures all the information needed to process a claim is available. It can also help businesses identify potential hazards that need addressed. Documenting the information reduces the risk of missing or forgetting key details. As time passes between an incident and the report, –it’s easier to forget specifics.

Access to work comp experts

Our experts specialize in workers compensation insurance. After filing a claim, you have access to:

Access to experts ensures you have the support you need. It also helps ensure your injured worker gets the best care, as soon as possible, and prevents future incidents.

Drug and alcohol testing

Missouri work comp law states that if an employee is tested for drugs and alcohol within 24 hours of an on-the-job incident, there is a potential for forfeiture of up to 50% of the claim’s cost. Our policyholders have access to programs to help with the cost of the drug testing. Testing programs help employers fully understand the causes of the incident.

Give your employees confidence

When you report a claim within 24 hours, your employee knows that you care about their wellbeing. Knowing their claim is being handled and they are receiving the medical treatment they need, they feel valued as an employee. Feeling valued helps them feel confident at work.

Looking for more? Learn our top tips for managing work comp claims or report a new claim.

November 10, 2021
Missouri Employers Mutual
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