Claims | Medical Outcomes

Care you can trust at reduced costs.

It’s no secret that medical costs are on the rise, and they can have a dramatic impact on your workers compensation premiums.

Despite the trend, MEM saves about 50 percent in lost-time claims costs compared to the Missouri average. How do we help you fight against the trends? By applying proven medical cost management strategies, including:

Specialized teams.
When you are covered by work comp policy from MEM, our highly trained staff is with you to coordinate your employees’ smooth return to work, helping you through even the most complex medical issues and recovering costs from third parties. We can also help you identify and eliminate fraud.

Unmatched claims service.
For all lost-time claims, one of our experts will be in touch with you and your injured employee within 24 hours to ensure your claims are processed effectively — and that your employee is cared for.

Medical care management.
We work with a robust network of respected healthcare providers to offer high quality care while reducing medical costs. With our nurse triage and telemedicine programs, you have flexible options to ensure you seek the right level of care quickly. If needed, a nurse case manager can also work directly with you to create a return to work plan.

Pharmacy program.
We utilize generics and a unique first fill approach to reduce pharmacy costs – compared to an industry average of 10 percent or more, ours are about two percent of total medical costs. We also use an aggressive, multi-layered approach to combat opioid addiction risk. Under our care, narcotics are prescribed only to those who really needed them, at a rate far below industry averages. We’ve reduced narcotic frequency by 33 percent in the last five years.

Learn more about how we help you reduce costs and improve outcomes.
Contact us.