NurseAid 24/7 Work Injury Line
Streamline your employees’ care and reduce costs with MEM’s 24/7 work injury line, offering nurse triage powered by MedCor, which partners with Concentra to provide telemedicine services. Injured workers receive quick access to quality medical care, reducing costs and minimizing lost work time for your business.
Call: 800.442.0593
Fast and easy access
No registration is required. Call our 24/7 work injury line (800.442.0593) for non-emergent injuries and speak to a registered nurse before seeking care, regardless of the time or day.
Expert guidance
Experienced nurses will evaluate the injury and recommend the best course of action, including:
Nurse Triage
Telemedicine
Consultation with a physician for minor injuries:
Reduced costs and improved outcomes
ER Referral Rate
of Injuries Resolved Without Offsite Care
of Telemedicine Cases Recommended for Return to Work
Seamless claims reporting
The nurse triage report initiates the First Notice of Loss process, ensuring timely and efficient claim handling.
“Using triage regularly, we’ve sent fewer people to the ER… Nurse triage has significantly improved injury management in our schools and throughout the organization.”
Joe Braddock, CFO, Catholic Diocese of Jefferson City
How it works
Immediately tell your supervisor you’ve been injured.
Call the MEM NurseAid+ 24/7 Work Injury Line together for non-emergent injuries.
Make the call even if the supervisor is unavailable.
Get personalized treatment and care coordination by a registered nurse.
Learn the best course of action – self-care, clinic referral or telemedicine.
See a doctor now with telemedicine.
Injuries are evaluated, diagnosed and treated via video.
First report of injury automatically sent to MEM.
MEM claims experts will follow up via phone or email to obtain missing claim information.
Tell your employees
Employees who are aware of the NurseAid 24/7 Work Injury Line are much more likely to utilize it in the event of an injury. We’ve got you covered. Fill out the form to request free NurseAid materials.
NurseAid Materials Request Form
Fill out the form to request free NurseAid materials.