We’re here to take care of you and your employees when the unexpected occurs. As part of our WorkSAFE Webinar series, we recently hosted a seminar titled “Claims Management: Effective Incident/Injury Management.”
Not able to tune in? Here are a few takeaways and best practices we covered. You can also view the presentation slides here.
Effective incident management starts with planning
A company-wide plan of action, in place before incidents occur, will help employers effectively manage on the job injuries. An effective injury management program should include:
- Drug and safety policies
- Thorough incident scene investigation and documentation
- Post-incident communication between all parties
- Pre-planned direction of authorized medical care
- Early return to work program
Start with the Virtual Claims Kit
Click here to access MEM’s Virtual Claims Kit in your state. It contains important claims department contact information, instructions and forms.