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Making work comp claims easier than ever.

Sometimes, injuries do happen — and when they do, MEM is there for you. Our vast medical network, combined with our team of compassionate claims adjusters, will work hard to ensure you have the support you need.

Plus, our 24/7 nurse triage service delivers peace of mind when you and your employees need it most.

Report an Injury File or Manage Your Claim

Claims management resources

Our goal is to ensure employees get the care they need, when they need it — while keeping costs in check. This means walking with employers and employees through every step of a claim.

  • Specialized teams. Our in-house claim and legal experts work with you for faster resolutions and reduced costs.
  • Unmatched service. An MEM expert will be in touch within 24 hours for all lost-time claims to jump start a coordinated care plan.
  • Medical care management. We work with a robust network of respected healthcare providers to offer high quality care while reducing costs. It starts with our NurseAid triage line, helping employees quickly seek the right level of care.
  • Pharmacy program. We use generics and a unique first-fill approach to reduce pharmacy costs. As a result, prescriptions are just 2% of our total medical costs, compared to the 8% industry average.

    We also use an aggressive, multilayered approach to combat opioid addiction risk. Narcotics are prescribed only to those who really need them, at a rate far below industry averages.

Fighting work comp fraud to keep your costs down

Workers compensation fraud affects everyone, raising costs, eroding trust and delaying treatment for those who really need it. We take a tough stance against fraud, with awareness and training programs so everyone can play a role in fraud prevention.

  • Learn. We teach you how to identify red flags that fraud is happening.
  • Share. We provide a range of resources to show your employees how serious work comp fraud can be.
  • Report. If you suspect fraud in your workplace, call 1.800.442.0592 or use our online form.

Help employees get back to work with confidence.

Recovering from an injury is just the beginning. Your dedicated return-to-work coordinator will work with you to create a plan that ensures your employees can come back to work safely and successfully.

It’s a proven approach that leads to better outcomes for injured workers, boosting morale and financial security while ensuring skill retention.

  • Retain skilled workers. A powerful return to work program can also help you control claim costs by minimizing lost time, while bringing experienced employees back to work.
  • Reduce turnover. Our programs help bring people back to work sooner and more safely, improving employee morale across the board.
  • Show employees you care. We partner with Paradigm to offer a return-to-work plan that provides modified duty with nonprofit organizations for injured workers.

MEM is there for you.

Report an Injury File or Manage Your Claim