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MEM 2024 Annual Report

Building Business and Growing with Purpose

At MEM, we’ve amplified our purpose, and our vision is clear: to make more businesses in the region safer and stronger. With 200,000 + covered lives we are committed to serving businesses of all sizes as your Midwest regional workers compensation insurance partner, delivering expert service with compassion and integrity.

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By the Numbers

13,582+

Businesses served

215,000

Covered lives

87%

of policyholders were injury-free

$245.3 M

Net earned premium

$383,642

in Safety Grants awarded

60

Businesses received Safety Grants

7,053

Employees impacted by MEM safety training

25

Average years of Nurse Case Management staff experience

$3.4 M

Subrogation recoveries

22

Average years of Claims Staff experience

2,000+

hours volunteered

74%

of MEM employees volunteered

$50,000+

raised for charity by MEM employees

Safety: Partnering to Improve Workplaces

MEM’s Safety and Risk Services (SRS) team impacts more than 7,000 lives each year with training and services.

That is one of the reasons Rhonda Kauffman, a Safety and Risk Specialist in industrial hygiene, and Senior Consultant Brad Minor were contacted to evaluate the ventilation and dust exposure in the mixing room at a renowned food manufacturer. Swift action and tailored solutions revealed a 50 percent reduction in dust levels.

Learn how this partnership brought success

Compassion: Making an Impact in the Communities We Serve

With over 4,400 volunteer hours available and 70 percent of employees volunteering, MEM and its employees give time or treasure to more than 100 different organizations annually. 

When we dedicate our time, skills or resources to help others, we not only make a difference in their lives but also enrich our own. We’re grateful for the partners that allow us to make an impact in the communities we serve by connecting with our communities and each other. 

See how we’re working to make a difference

Service: Celebrating 30 Years with MEM, a Workshop’s Safety Record Thrives

Through long-term partnerships built on putting safety first, Valley Industries has found that year after year, a work comp policy with MEM provides the most value for their organization.

One of Missouri’s 92 sheltered workshops, Valley has been a policyholder since MEM’s early days. Their commitment to safety has paid off with a lower e-mod and premiums over time. While we’re thrilled to see their success, the real story is their daily dedication to prioritizing a safe work environment. 

These are the values that define who we are:

Safety

We prioritize safety so everyone can feel secure in the workplace.

Integrity

We are transparent and do the right thing — always.

Compassion

We empathize with others and act with genuine care.

Service

We are driven to help people.

Excellence

We are experts, but always striving to be better.

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