MEM 2025 Annual Report
Building Business and Growing with Purpose
At MEM, we know everyone deserves a safe, healthy, and strong workplace. That’s why for more than 30 years our focus has been clear: help businesses operate safely and work with greater confidence. Whether it is keeping employees safe or walking with injured workers through recovery, our purpose shows up every day in the work that we do. With more than 200,000 covered lives, we partner with organizations of all sizes as their regional workers compensation carrier — bringing deep expertise, responsive service, and a genuine commitment to the employees and employers we serve.
Our Difference
By the Numbers

Businesses served

Covered lives

of policyholders were injury-free

Lost time claim count

in Safety Grants awarded

Businesses received Safety Grants

Employees impacted by MEM safety training

Average years of Nurse Case Management staff experience

Subrogation recoveries

Average years of Claims Staff experience

hours of volunteer time off available to MEM employees

of MEM employees volunteered

raised for charity by MEM employees
Key Financials

Safety: Realistic Training Lab Improves New Hires Outcomes with Home Health Employees
For new Direct Support Professionals, operating a patient lift in someone’s home for the first time is high stakes — for the employee and the client. Emmaus Homes, an MEM policyholder providing in-home disability support services, developed a hands-on training lab to reduce that risk before new hires ever step into the field.
Read how they standardized new hire training with a realistic, adaptive approach.
Compassion: Impact in the Communities We Serve
MEM and its employees contribute more than 4,400 volunteer hours annually, supporting more than 130 organizations across the communities where policyholders live and work. That commitment to the people and places we serve is part of what it means to be an MEM partner. See how we work to make a difference.
See how we work to make a difference.
Excellence: Building Possibilities for Careers in Skilled Trades
A strong, skilled workforce starts with a pipeline. MEM is a proud sponsor of Build My Future days, which reached more than 7,500 students across Missouri in the fall of 2025. Education is a core pillar of MEM’s Corporate Impact program, alongside promoting safety and improving health outcomes — priorities that matter to employers as much as they do to us.
These are the values that define who we are:
Safety
We prioritize safety so everyone can feel secure in the workplace.
Integrity
We are transparent and do the right thing — always.
Compassion
We empathize with others and act with genuine care.
Service
We are driven to help people.
Excellence
We are experts, but always striving to be better.






