Chuck Caisley is Senior Vice President of Marketing and Public Affairs, and Chief Customer Officer of Evergy, a vertically integrated investor-owned electric utility company serving Missouri and Kansas. He leads the Customer Service, Energy Solutions and Public Affairs areas with responsibility for the company’s small-scale generation projects, energy products and services platform, energy efficiency and demand response portfolio, community and customer strategy and communications, marketing, economic development, governmental affairs, customer service, billing and public relations functions. Caisley has served on the MEM Board of Directors since 2011.