Heather Adkins

Claims Representative, Claims

"My favorite part of my workday is when I know that I have made an injured worker who is scared, confused and concerned about their future a little more at ease."

Hobbies or interests: I love sports! Watching, playing or coaching. I am also a reality TV addict.

What I’m passionate about: My kids!

Favorite part of my workday: When I know that I have made an injured worker who is scared, confused and concerned about their future a little more at ease.

Biggest benefit of working at MEM: My coworkers. I have developed some of the best relationships while working at MEM, not only personally but I have had a chance to develop professionally based on the people around me.

How working at MEM has changed me: I see everyday life differently – when you see how your life can change in a blink of an eye, you do not take all the little things for granted.

How I’d describe the culture at MEM: We truly do believe in taking care of folks.

My biggest accomplishment while working here: 21 years as an employee! I would have never imagined that on day 1 – I have been very lucky to be here so long.

What it means to be a Safety Fanatic: I am always seeing opportunities around me for safety improvement – it has become a habit!