If you are interested in employment opportunities with MEM, please e-mail your resumé to employment@mem-ins.com. MEM offers a comprehensive and competitive benefit package.

Employment is contingent upon successfully passing a drug test. MEM is an at-will, equal opportunity employer. If you have questions or need individual accommodations, please contact our Human Resources Department at employment@mem-ins.com or 573.499.9714. 

Premium Consultation Associate

Full-Time-Springfield

SUMMARY
This is an entry level professional position which under direction, performs premium audits on policyholders as assigned to ensured correct premium exposures are captured.

EDUCATION
A bachelor’s degree preferably in accounting, finance, or business management and/or other degreed program. If degreed program does not have a strong accounting background, applicant must be willing to pursue courses related to accounting or insurance field as needed.

EXPERIENCE
Zero to three years of professional level work experience in the area of auditing workers’ compensation.

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Underwriting Service Assistant

Full-Time-Columbia

Position available in Columbia and St. Louis.

SUMMARY
The Underwriting Assistant participates as a member of the Underwriting Department, serving as a contact and workers’ compensation insurance resource for producers. Areas of responsibility include: review and process of accounts assigned to the territory underwriters; endorsement requests, policy set-up, maintenance of policies, cancellation as well as communication with producers.

EDUCATION
A bachelor degree in insurance related field is desired, but not required. Insurance industry coursework is also desired.

EXPERIENCE
One (1) to three (3) years of general workers compensation and/or other insurance related experience or customer service experience required.

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Human Resources Generalist

Full-Time-Columbia

PRIMARY OBJECTIVE OF POSITION
The Human Resources (HR) Generalist will lead various aspects of the organization’s acquisition, talent development, rewards, organization development, and employee relations programs. The generalist will be highly project focused and will participate in, as well as manage, multiple cross functional talent management initiatives.

EDUCATION
Bachelor’s degree required. Emphasis in Human Resources or related field preferred.

EXPERIENCE

Required

  • Five years of HR professional experience.
  • Project management experience.
  • Advanced PPT and presentation development skills.

Preferred

  • More than five years of HR experience.
  • Experience developing and managing advanced talent analytics reports and presentations.

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Underwriting Team Manager

Full-Time-St. Louis

SUMMARY
This position provides a full range of Underwriting support for an identified Underwriting Team, develops and oversees Underwriting staff. Areas of responsibility include oversight of new policy issues and quotes, assistance with referrals and questions outside of the Underwriters’ authority or expertise, and workflow monitoring and maintenance. Key priorities include developing, implementing and monitoring Underwriting guidelines and business goals. Developing and maintaining successful agency relationships and working in partnership with the Business Development Manager to achieve all Underwriting Team goals and objectives. Exercise discretion and apply sound and independent judgment and decision making regarding business and company goals, all under the guidance and direction of the Director of Underwriting.

EDUCATION
A Bachelors Degree in Business Administration, Insurance, Finance or a directly related field is required.

EXPERIENCE
Minimum of seven years’ experience in Underwriting is required, with emphasis in property and casualty experience preferred.

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Enterprise Architect

Full-Time-Columbia

SUMMARY
The Enterprise Architecture balances business and technology capabilities to provide input to the vision, strategy and architecture plans that enable MEM to reach its transformational objectives.

EDUCATION

  • Bachelor’s or Master’s Degree in Business Management, Management Information Systems, Computer Science, Computer Engineering, or equivalent.

EXPERIENCE

  • Minimum of 5 years of experience in cross-discipline IT solution architecture, development and delivery.
  • Experience working with both business and IT to create strategy or solutions.
  • Proven experience in designing and developing multi-tiered enterprise systems.
  • Understanding of Enterprise Architecture frameworks (e.g., TOGAF, Zachmann, DODAF, etc.).
  • Experience and training in organizational change management is desired.
  • Insurance specific experience desired.

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Senior Claims Representative - Subrogation

Full-Time-St. Louis

SUMMARY
This is a professional claims position within the Technical Services Unit. Core responsibilities include the investigation, negotiation, and resolution of third party settlements to maximize recoveries on behalf of MEM and its policyholders. Must be able to work independently, with minimal supervision, and within assigned authority.

EDUCATION
Bachelor’s Degree or equivalent combination of education and experience is required.

EXPERIENCE

  • Prefer minimum of five (5) years of related and progressively responsible experience.
  • Must have a strong background managing complex claims, coverage issues and high exposures with minimal supervision.
  • Must have strong claim technical and analytical skills.
  • Prefer a solid commercial liability claims background with extensive experience managing civil litigation.
  • Must have experience with workers compensation subrogation and be familiar with multi-state subrogation laws.

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Safety and Risk Associate

Full-Time-Springfield

SUMMARY
This is an entry level professional position, under direction performs safety and risk control services for policyholders, producers, Underwriting and other internal/external constituencies.

EDUCATION
A bachelor’s degree in industrial safety, engineering, related safety field and/or other degreed program. If the degreed program is not safety related the individual must be willing to pursue a safety related Bachelor’s and/or Master’s degree to be considered for this position.

EXPERIENCE
Zero to three years of professional level work experience in the area of safety or industrial hygiene.

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Systems Administrator

Full-Time-Columbia

PRIMARY OBJECTIVE OF POSITION
The Systems Administrator’s role is to implement strategies for and administer MEM’s Windows\Linux systems and networking. Support functions include assisting with planning and design, installation, configuring, maintenance, control, optimizing, and diagnosis and repair of these systems. In addition, the position will provide support for implementing departmental tactics and corporate projects that support MEM’s Strategic Business Plan. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments, with limited supervision.

EDUCATION
A Bachelor’s degree in Computer Science or related field or a comparable combination of education and experience is required.

EXPERIENCE
Four years experience in computer or related industry that includes short-range planning, systems administration, and diagnosis and repair responsibilities; prior experience with medium to large enterprise environments that include multiple site locations.

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Telephonic Nurse Case Manager (Exceptional candidates will be considered for a senior level role)

Full-Time-Kansas City

Kansas City location preferred, but open to Columbia and Springfield locations as well.

SUMMARY
This is a responsible administrative level position
The role of the Case Manager is to assure that patients have access to quality, cost effective heath care, and to assist in the assessment, development and coordination of a proactive plan in order to ensure the best outcome for the work injury. The role of case manager addresses early return to work and coordinates the return to work with the policyholder, the treating physician and the claims representative. The nurse case manager will facilitate a safe, effective, early return to work.

The telephonic nurse case manager position is an entry level position to case management.

EDUCATION

  • Associate nursing degree/Graduate of a diploma RN program or Bachelors Degree in nursing
  • Certification in Case Management from the Case Management Society of America or similar certification or eligibility to obtain

EXPERIENCE

  • At least three years of nursing experience is required in Medical/Surgical areas.
  • A background in Home Health is applicable.
  • Five years insurance case management experience preferred.

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Project Manager (Exceptional candidates will be considered for a senior level role)

Full-Time-Columbia

PRIMARY OBJECTIVE OF POSITION
The role of the Project Manager is to plan, execute, and finalize large systems projects according to approved deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout the project’s life cycle.

EDUCATION
College diploma or university degree in the field of business administration, computer science, project management, accounting or management information systems or eight years experience in systems project management required.

EXPERIENCE

  • Four to seven years systems project management required. 
  • Property and casualty insurance experience a plus.
  • Experience managing projects using a scrum/agile framework preferred.
  • Experience implementing a PPM tool preferred.
  • Strong preference for experience in Agile Methodologies.

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Underwriter II

Full-Time-Kansas City

SUMMARY
This position is accountable for building and managing a Workers Compensation book of business, primarily by developing and maintaining productive relationships with independent agencies. The person in this position is a member of a working Unit and is responsible for managing accounts in Missouri and Other States that typically have estimated annual premiums between $10,000 and $50,000, using a tiered rating underwriting platform. This person may be assigned to assist with accounts that have estimated annual premiums greater than $50,000 as required.

EDUCATION
A Bachelors degree in Business Administration, Insurance and Risk Management, or a directly related field, or the equivalent combination of education and experience is required.

EXPERIENCE
Minimum of 5 years of general workers compensation and/or other insurance experience with emphasis in property and casualty experience is required.

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Business Development Manager

Full-Time-Columbia

Position is open to all locations: Columbia, Kansas City, St. Louis and Springfield.

SUMMARY
This position will manage individual agency company's book of business through agency and policyholder relationships to maximize company profitability and customer service. Be responsible for facilitating the underwriting process with agencies and underwriters. Maintain agency and/or policyholder relationships through written and oral communications including personal visits. Be responsible for disseminating information regarding company programs and other information to agents and policyholders. Solicit and evaluate accounts under moderate supervision.

EDUCATION
A Bachelors Degree in Business Administration, Insurance, Finance or equivalent combination of education and experience is required.

EXPERIENCE
A minimum of five years of insurance Sales/Marketing experience is required.

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