This post is related to COVID-19. For more, visit our COVID-19 Resource Center for Employers.
During the ongoing COVID-19 situation, many cities have issued “shelter in place” policies, closing the doors of non-essential businesses and slowing down the economy across the nation. As business owners work to keep their companies afloat and support their employees, they might be taking one or more of these actions:
- Laying off or furloughing employees
- Sending employees home while continuing to receive pay
- Changing the way employees work
- Engaging with government support programs such as the Shared Work Program
As an employer, you may know that your workers compensation premium is derived from your loss experience, industry trends and your payroll. With unprecedented staffing situations and a quickly evolving outlook, here’s what you need to know about payroll reporting for your work comp policy.
1. You might need to adjust your payroll.
Whether you’ve laid people off or just reduced some employees’ hours, your 2020 payroll will likely look different from what you anticipated. Many work comp carriers have announced that they will allow payroll adjustments for staffing changes related to COVID-19. Missouri Employers Mutual policyholders should communicate these changes with their agent, who will work with us to ensure they’re reflected in our records.
Here are some scenarios in which you might need to make adjustments:
You have fewer employees working, they’re working fewer hours, or both
Many businesses have cut employees’ hours or laid them off, resulting in lower payroll than expected. If you experience these types of staffing changes, contact your agent to help adjust your payroll.
Employees aren’t working but still receiving pay, or they’re doing different types of work than usual
Some employees might be working remotely, doing work that is less hands-on than usual and more administrative. In other cases, employers have sent employees home with pay, even though they’re not completing work right now. In some scenarios like these, your payroll might require classification code adjustments. Your agent and carrier can help determine whether you need this type of adjustment.
2. Documentation is more important than ever.
At MEM, we’re documentation advocates from payroll to workplace safety. But when you’re responding to new developments by the hour, it can be tough to keep up with paperwork. Luckily, there’s not a lot of new documentation you need to start keeping if your business is experiencing staffing changes. You simply need to continue keeping the good payroll records you had going before COVID-19.
If your employees fall into the second category above – that is, they’re not working but being paid, or completing a different type of work – be sure to keep records of when these changes occurred. Include specific dates and details such as job duties no longer being performed and new responsibilities added. If employees aren’t completing work but still being paid, how much will they be paid? Their full paycheck, or a portion?
3. Resources are available to help.
Federal, state and local governments have enacted a variety of programs to support businesses of all sizes through the impact that COVID-19 is having on the economy. The U.S. Small Business Administration offers guidance and loan resources to small businesses. The U.S. Department of the Treasury is also providing assistance for American workers and businesses.
In Missouri, the Shared Work Program provides business owners an alternative to layoffs in the face of reduced demand for work. Employers participating in this program are able to retain qualified employees by reducing their hours and supplementing income with unemployment benefits.
Participating in the Shared Work Program or other similar programs could reduce your work comp costs. If you’re considering or applying for support from these programs, let your agent or carrier know.
4. You’re not alone.
Whatever your staffing situation, communicate with your agent and insurance provider about changes that are occurring with your employees. You don’t have to navigate these changes or their implications alone. Our work comp experts are here to help ensure everything is reported and documented correctly, making any transitions as smooth as possible.
If you’re unsure about how employee changes might affect your work comp policy, get in touch with your agent or contact our Customer Care team at 1.800.442.0593.