Our Team
MEM's Board of Directors consists of five directors serving staggered terms so no more than one director’s term expires each year. Each director is elected by MEM policyholders to serve a five-year term. Three directors are confirmed by the Missouri governor, and all are elected by the policyholders.
Five executives lead MEM in achieving its vision of safe, healthy and injury-free workplaces.
Jim Owen
James (Jim) C. Owen was named President and CEO of Missouri Employers Mutual in December 2011. He is responsible for the strategic development of the company, as well as overall management and business implementation.
Timothy D. Jackman
Timothy Jackman serves as Vice President of Risk Management and Legal Services. In this role, he oversees claims management, education of key stakeholders, the Dimensions managed care program, MEM’s captive law firm, Special Investigative and Subrogation Units, Loss Prevention Services, and corporate compliance functions.
Doug Phillips
Doug Phillips has served as Vice President of Finance/Chief Financial Officer for Missouri Employers Mutual since September 2009. Phillips is responsible for integrating MEM’s operational and functional plans to meet strategic goals. He directs and oversees the company’s financial activities, as well as the actuarial, operational and statistical analysis functions for MEM.
Joyce Underwood
Joyce Underwood is Vice President of Policyholder Services at Missouri Employers Mutual. In this role, she provides vision and strategy for MEM’s policy acquisition and retention efforts, along with providing leadership for policyholder services.